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Scorebuddy Integration with Assembled

Connect your Assembled instance to Scorebuddy to send quality performance data to your Assembled dashboards.

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Key Benefits
  • Share quality performance data with Agents via their Assembled dashboards
  • Enrich agent understanding of performance with a view of related metrics like QA score, CSAT and cases solved
  • Automate data synchronization between Scorebuddy and Assembled
Product Features
  • User Mapping
  • Seamless
  • Integration

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