Account Manager, ScorebuddyCX
David helps customers identify opportunities to get more value from ScorebuddyCX. In this session, he'll explore how connecting QA with existing contact center technology can simplify operations, reduce manual effort, and support better quality management and customer experiences.
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Customer Success Manager, ScorebuddyCX
Darragh works closely with customers to help them get the most from ScorebuddyCX. He'll take a practical look at the integration options available, how they fit into everyday QA workflows, and what teams should consider when connecting their systems.
Spend less time switching between systems and more time improving quality, agent performance, and customer experience.
