Call Center Resources | Scorebuddy

FCA Consumer Duty: What You Need to Know and How to get Ready

Written by Scorebuddy | Jun 18, 2026 1:59:24 PM

Customer needs have always been a key priority for any successful financial services provider. With the arrival of the FCA’s Consumer Duty in the UK, this focus on the customer becomes a necessity rather than a choice.

In this webinar, David Beausang (VP of Sales, Scorebuddy), interviews Sarah Ouarbya and Amit Rao, from Mazars, about the new regulation.

This webinar covers:

  • - The Consumer Duty regulation and its benefits for the consumers;
  • - Costs of implementing the regulation;
  • - Obligations underneath the conduct rule;
  • - The most challenging steps for compliance;
  • - And much more.

Register now to access the webinar!